To analyze connection problems we sometimes ask for a route trace. Here’s a guide for how to get this:
First you should make sure to Disconnect PandaPow. Then, depending on your, OS proceed as below.
Windows
- Open a Command Prompt as follows: Start > All Programs > Accessories > Command Prompt
- Type the following command:
tracert SERVERADDRESS
where the SERVERADDRESS is the address of the PandaPow server you’re connecting to.
OS X
Open a Terminal (Applications > Utilities > Terminal) and type the following command:
traceroute SERVERADDRESS
where the SERVERADDRESS is the address of the PandaPow server you’re connecting to.